Secure Delivery
Shipping Information
Fast, secure delivery with careful packaging to protect your precious jewellery.
Shipping Options
Choose the delivery speed that works best for you. Free standard delivery on orders over £75.
Standard Delivery
Reliable tracked delivery
£3.99
3–5 Business Days
- Royal Mail Tracked service
- Full tracking included
- Insured package
- Free on orders over £75
Express Delivery
Priority handling for faster delivery
£6.99
1–2 Business Days
- Priority processing
- Royal Mail Tracked 24
- Full tracking included
- Insured package
Next Day Delivery
For when you need it tomorrow
£9.99
Next Business Day
- Guaranteed next-day delivery
- DPD Next Day Courier
- Real-time tracking
- Fully insured
Free Standard Delivery on orders over £75 — automatically applied at checkout when your order qualifies.
Processing Time
Orders are processed and shipped within 1–2 business days. Orders placed before 2pm GMT on weekdays are shipped the same day. Every order includes complimentary shipping insurance.
- • Cut-off time: 2:00 PM GMT
- • Business days: Monday–Friday only
- • Holidays: UK bank holidays observed
Secure Packaging
All jewellery is carefully packaged in premium gift boxes with protective cushioning to ensure safe transit. High-value items receive additional security measures.
- • Protection: Premium gift box
- • Packaging: Cushioned inner protection
- • Security: Discreet outer packaging
Order Tracking
Every order includes full tracking. You'll receive tracking information via email as soon as your order ships. Track your package in real-time through carrier websites.
- • Email updates: Dispatched & delivered notifications
- • Real-time tracking: Via carrier website
- • SMS updates: Available for Next Day delivery
Delivery Areas
We deliver throughout the United Kingdom, including Northern Ireland, Scotland, Wales, and the Channel Islands. International shipping is available for selected countries.
- • UK Mainland: Standard rates apply
- • Highlands & Islands: Extended delivery times
- • International: Rates calculated at checkout
High-Value Item Delivery
For orders over £500, we take additional security measures to ensure safe delivery:
- Signature Required: All high-value items require an adult signature upon delivery
- Enhanced Insurance: Full coverage for the declared value
- Discreet Packaging: Outer packaging does not reveal contents
- Courier Delivery: Sent via secure courier service
International Shipping
We ship to selected international destinations. International orders are processed within 2-3 business days and delivery times vary by destination:
- Europe: 5-7 business days
- USA/Canada: 7-10 business days
- Australia/New Zealand: 10-14 business days
Please note: International customers may be responsible for import duties, taxes, and customs clearance. These charges are not included in our pricing and are the responsibility of the recipient.
Delivery Address
We can deliver to your home, work address, or a designated safe place. For security, we cannot redirect packages once shipped. Please ensure your delivery address is correct before placing your order.
Questions About Shipping?
Our support team is happy to help with any shipping questions or concerns about your order.
Contact Support